Terms and Conditions

Welcome to TimberTwist! By using our website or purchasing our products, you agree to the following terms and conditions.

1. Orders and Payments

• All orders must be placed through our website or authorized sales channels.
• Full payment is required at the time of purchase. Accepted payment methods include major credit cards and online payment options.

2. Product Information

We strive to provide accurate descriptions and images of our products. However, due to the unique nature of wood, slight variations in color and texture may occur.

3. Custom Orders

Custom orders are created based on the customers specifications and require a 50% deposit at the time of order. Custom products are non-refundable.

4. Returns and Refunds

Standard items may be returned within 14 days of delivery if they are unused and in their original packaging. Return shipping costs are the responsibility of the customer.

5. Intellectual Property

All TimberTwist designs, images, and content are the intellectual property of TimberTwist and may not be reproduced without permission.

6. Liability

TimberTwist is not liable for any damages arising from the use or misuse of our products.

7. Contact

If you have questions about these terms, please reach out to us at [email protected].